Customer Experience Manager – Restaurant Operations (Bengaluru)

Customer Experience Manager – Restaurant Operations (Bengaluru)

07 Aug
|
Ristara Foods
|
Bengaluru

07 Aug

Ristara Foods

Bengaluru

Customer Experience Lead

Role Overview

Own and drive customer experience across all outlets by managing GRE teams, feedback loops, and service quality.

Key Responsibilities

● Manage and guide all GREs across outlets

● Ensure consistent customer interaction and service standards

● Track and respond to customer reviews and feedback

● Identify recurring issues and coordinate with operations for resolution

● Drive customer satisfaction and repeat visits

● Create SOPs for customer handling and feedback collection

Requirements

● 3–4 years of experience in customer-facing roles

● F&B; experience preferred

● Robust communication and interpersonal skills

● Graduate (mandatory)

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Experience Manager – Restaurant Operations (Bengaluru)
🏢 Ristara Foods
📍 Bengaluru

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