Support Engineer (mobile apps) (Noida)

Support Engineer (mobile apps) (Noida)

07 Aug
|
3B Staffing
|
Noida

07 Aug

3B Staffing

Noida

· Bachelor's Degree.

· 3+ years of experience in L1 Support of Managed Services / Application (Mobile & Web) Support.

· 2+ years of experience in Mobile App Support.

· Valuable hands-on experience in Customer-Centric Support.

· Ability to differentiate between application & platform issues and proven track record of taking them to closure.

Preferred

· Basic understanding of IoT products & services.

· Experience in:

o AWS

o NoSQL Database (DynamoDB preferred)

o Trouble Ticketing Tools (Salesforce, Jira & Jira Service Management preferred)

· Hands-on experience on New Relic and AWS CloudWatch tools.

· Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage.

· ITIL Certification.

Pay: ₹400,000.00 - ₹900,000.00 per year

Work Location: In person

📌 Support Engineer (mobile apps) (Noida)
🏢 3B Staffing
📍 Noida

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