Key Responsibilities

- Handle inbound and outbound sales calls for travel packages.
- Convert customer inquiries into confirmed bookings by providing personalized travel solutions.
- Manage customer queries, quotations, bookings, cancellations, and follow-ups..
- Build robust customer relationships and ensure a high level of customer satisfaction.
- Coordinate with the Operations and Marketing teams for seamless service delivery.
- Maintain accurate customer records and sales activities in the CRM.
- Achieve monthly sales and customer service targets.

Qualifications & Experience

- Graduate/Postgraduate with 1–3 years of experience in travel, tourism, hospitality, or inside sales.
- Excellent communication, sales, and customer service skills.
- Experience in handling travel bookings and CRM software.
- Proficient in MS Office and travel booking systems.
- Target-oriented with strong negotiation and follow-up skills.
- Knowledge of domestic and international travel products is preferred.

Pay: ₹18,000.00 - ₹30,000.00 per month

Application Question(s):

- Are you based in Dehradun or willing to relocate?

Experience:

- Inside sales: 1 year (Required)

Work Location: In person

📌 Customer Service Executive (India)
🏢 Heritage Aviation Private
📍 India