Job Title: Customer Support Executive

International process

Location: Indore

Work Mode: Work from Office

Shift: night shift

Employment Type: Full-Time

Work Schedule: Rotational shifts and rotational offs

Salary upto 46000 ctc per month

Joining bonus, accommodation available.

Fresher experience both can apply.

Working days - 5 day's

process- voice process /non voice

Job Responsibilities

Handle customer queries through voice, Emails, and chat in a timely and professional manner.

Provide accurate and detailed information about company products, services, and policies.

Assist customers with issue resolution and escalate technical or complex concerns to the relevant department when required.

Maintain a high level of professionalism, empathy, and customer satisfaction during all interactions.

Document customer interactions and follow up to ensure timely resolution.

Work collaboratively with internal teams to continuously improve customer service processes and standards.

Job Requirements

* excellent communication skills in English (verbal and written).

* fresher & experience both can apply.





* Ability to multitask and work efficiently in a fast-paced environment.

* Strong problem-solving skills with a customer-focused approach.

* Basic proficiency in computers and familiarity with customer service tools/software.

Educational Qualification

* Minimum qualification: High school diploma or equivalent.

We are an equal opportunity employers

We are an equal opportunity employer, we value diversity and are committed to creating an inclusive workplace.

Job Types: Full-time, Permanent

Pay: Up to ₹46,000.00 per month

Perks:

- Health insurance
- Provident Fund

Application Question(s):

- What is your English proficiency level? For this job profile, Only candidates with excellent English communication will be considered.

Education:

- Higher Secondary(12th Pass) (Required)

Language:

- English (Required)

Shift availability:

- Night Shift (Required)
- Day Shift (Preferred)

Work Location: In person

📌 Customer Support Associate (Indore)
🏢 Green Investments
📍 Indore