Customer Service Executive (India)

Customer Service Executive (India)

07 Aug
|
Harp Technologies
|
India

07 Aug

Harp Technologies

India

Company: HARP Technologies & Services Pvt. Ltd. | HCCA – HARP Center for Career Advancement
Location: Vision One Office Tower, Phase 2, Bhumkar Chowk, Tathawade, Wakad, Pune
Work Mode: Full-time | On-site
Working Days: 6 Days a Week (Friday Weekday Off)

About the Role

We are looking for a dynamic and motivated Student Counselor to guide prospective students, drive admissions, and provide career counseling for our industry-focused training programs.

Key Responsibilities

- Counsel prospective students on courses, fees, certifications, placements, and career opportunities.
- Handle inquiries via phone, WhatsApp, email, website, and social media.
- Follow up on leads and convert inquiries into admissions.
- Support students through the enrollment and onboarding process.
- Maintain lead data and admission records in CRM/Excel.
- Coordinate with trainers and internal teams for a seamless admission process.
- Participate in seminars, webinars, and promotional activities.
- Achieve monthly admission and revenue targets.

Eligibility

- Graduate in any discipline.
- 1–3 years of experience in Student Counseling, Admissions, Telecalling, Customer Support, or Sales.
- Experience in EdTech, Training Institutes, or Educational Consultancy is preferred.

Required Skills





- Excellent communication skills in English, Hindi, and Marathi.
- Strong counseling, persuasion, and relationship management skills.
- Proficiency in MS Excel, Google Workspace, WhatsApp Business, Google Meet, and Zoom.
- Target-oriented with a customer-focused approach.

Why Join Us?

- Career growth opportunities in a quick-growing training organization.
- Performance-based incentives.
- Collaborative work environment.
- Exposure to industry-oriented training programs.

Websites:
www.harp-india.com | www.hcca.harp-india.com

Pay: ₹10,520.37 - ₹40,000.00 per month

Benefits:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- What is your Current Location?
- How many years of experience do you have?
- How many years of experience do you have in Academic Counselling?
- What is your Current CTC?
- What is your expected CTC?
- This is work from office mode and work location is Wakad. Would you be comfortbale?
- Are you available for face to face interview?

Work Location: In person

📌 Customer Service Executive (India)
🏢 Harp Technologies
📍 India

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