Job Summary

We are looking for an organized and proactive Rostering Officer with 2+ years of experience to manage staff scheduling, shift allocations, and roster adjustments. The ideal candidate will possess strong organizational skills, excellent communication abilities, and proficiency in MS Office.

Roles & Responsibilities

- Prepare, maintain and update staff rosters
- Coordinate day-to-day roster changes including shift replacements, cancellations, short notice coverage and service adjustments
- Publish staff rosters within required organizational time frames
- Allocate staff based on participant needs, staff availability, qualifications and skill
- Arrange replacement staff for planned and unplanned leave and absences
- Ensure support staff receive accurate and up-to-date roster information
- Liaise with management regarding roster updates and service changes
- Ensure newly onboarded staff are rostered within a timely manner
- Maintain accurate roster records
- Monitor and report roster discrepancies including missed shifts to management
- Respond to enquiries, phone calls and emails in a professional and timely manner
- Immediately report and document issues such as workplace health and safety concerns, hazards, accidents, near misses, incidents, etc., that may result in potential harm to clients, staff or others
- Work collaboratively with other team members




- Attend and comply with all mandatory training organized by the client
- Participate in staff development and team meetings
- Ensure the privacy and confidentiality of all clients and staff, while delivering services in a non-discriminatory manner
- Any other duties within the employee’s skill level as directed, in accordance with organizational requirements

Work Schedule & Shifts

IST 4 AM- 1PM ( Monday to Friday) Monthly twice .
9AM-1PM ( to be present in office)
IST 9 AM- 6 PM ( Monday to Friday ) Monthly twice

Week end timing:

IST 12.30 AM – 7.30 PM ( On Call ) . Monthly twice
(Additional Remuneration)

Desired Qualifications & Experience

- Experience: 2+ years of relevant experience.
- Communication Skills: Excellent oral and written English communication skills with the ability to communicate effectively with people from diverse backgrounds.
- Organizational Skills: Robust organizational and time management skills with the ability to manage competing priorities.
- Technical Skills: Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).

Industry: Software / IT / BPO

Interested candidates are requested to share their updated resume to [email protected] or contact +91-XXXXXXXXXX

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Rostering Officer (India)
🏢 Affable Management Services
📍 India