Company Details: Manic Monkee Trampoline and Amusement Park"
Our games range from Trampoline, Bowling, Laser War/Tag, AR cricket, Arcade Games, VR simulations, Kid's Yard, Pickle ball and much more!"
Job Description
- Welcome and greet all guests with a smile and positive attitude.
- Help guests with queries, directions, and information about games or services.
- Handle guest complaints politely and ensure proper solutions are provided.
- Guide guests on ticketing, token usage, and game procedures.
- Coordinate with other departments (like floor team, IT, technical, etc.) to resolve guest issues.
- Monitor guest satisfaction and collect feedback regularly.
- Maintain records of daily guest interactions and issues handled.
- Support in organizing birthday parties, events, and group bookings.
- Ensure all guest areas are clean, comfortable, and well-presented.
- Follow all safety and service protocols as instructed by management.
Job Specification
- Minimum Qualification: 12th Pass (Graduate preferred).
- Age: 20–35 years.
- Positive communication skills in Hindi, Local Language & basic English.
- Pleasant personality and positive body language.
- Confident, polite, and helpful nature.
- Ability to work in rotational shifts, weekends, and holidays.
- Experience in customer service or hospitality industry preferred.
- Team player with basic computer knowledge.
Job Location: X-101, Jalna Road, near sagar resort, MIDC Industrial Area, Chilkalthana, Chhatrapati Sambhajinagar, Maharashtra 431006
Working Hours: 11:00 AM to 08.00 PM & 01.00 PM to 10.00 PM (Rotational Shifts)
Salary Range: ₹12,000 – ₹15,000 per month (depending on experience).
Contact Details : +91 +91-XXXXXXXXXX 0r
[email protected]
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
📌 Guest Relations Officer (India)
🏢 Manic Monkee
📍 India