Job Description:

- We are looking for a passionate and proactive Desk Counselor to join our coaching center team.
- The Desk Counselor will be responsible for being the face of the institution — handling front desk operations, counseling students and parents about courses and academic planning, and guiding them through the enrollment process.
- You will also play a key role in converting inquiries into admissions through effective communication and follow-ups.

Job Responsibilities:

- Greet and assist all walk-in students, parents, and visitors with professionalism and warmth.
- Explain available courses, eligibility criteria, fee structures, schedules, and career opportunities.
- Understand student needs and suggest appropriate courses/programs.
- Conduct follow-up calls for inquiries and maintain a lead tracker.
- Coordinate with marketing teams to generate leads and handle lead conversion.
- Manage daily telephonic inquiries and walk-ins, and ensure proper documentation.
- Assist in conducting events like seminars, orientations, and career counseling sessions.

Required Skills & Qualifications:

- Educational Qualification: Minimum Graduate
- Experience:



1-3 years in a similar counseling or front office role (Freshers with good communication skills can apply).
- Computer Skills: Proficient in MS Office (Word, Excel), email writing, and data entry.
- Language: English, Hindi, and local language.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a pleasing personality.
- Ability to empathize with students and parents and build trust.
- Confident in public speaking and presenting course details.
- Experience using CRM tools or Student Management Software (ERP systems).
- Problem-solving attitude and ability to work under pressure

Perks & Benefits:

- NA

Job Overview

Location:

Nagpur / Raipur / Goa

Job Type:

Full Time

Salary:

1.2 - 1.8 LPA

Experience:

1 - 3 Years

Age Criteria:

Below 35 Years

Education:

Minimum Graduate

Language:

English, Hindi, Marathi

BYOD Policy:

Please Bring Your Own Device (laptop) & Mobile For Smooth Operations.

Vehicle Policy:

Own Vehicle Is Mandatory For Operations.

Work Mode:

In office

📌 Front Desk Counselor (India)
🏢 Scholartude WebEducation
📍 India