- Provide L2/L3 production support for AS400 applications.
- Monitor system performance and resolve incidents within SLA.
- Analyze and troubleshoot issues related to COBOL, SQL, and CL programs.
- Coordinate with development teams for bug fixes and enhancements.
- Perform batch job monitoring and ensure timely completion of scheduled jobs.
- Prepare and maintain documentation for processes and incident resolutions.
- Participate in on-call support and adhere to shift timings (2 PM – 11 PM IST).
- 10+ years of experience in AS400 production support.
- Strong programming skills in COBOL, SQL, and CL.
- Hands-on experience with job scheduling and monitoring tools.
- Good understanding of ITIL processes (Incident, Problem, Change Management).
- Excellent analytical and troubleshooting skills.
- Strong communication and collaboration abilities.
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises.
We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and current roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/