WE ARE LOOKING FOR A DYNAMIC AND CUSTOMER- FOCUSED CUSTOMER RELATIONSHIP EXECUTIVE TO MANAGE CLIENT INTERACTIONS , BUILD STRONG RELATIONSHIP AND ENSURE HIGH LEVELS OF CUSTOMER SATISFACTION. THE IDEAL CAMDIDATE WILL ACT AS A KEY POINT OF CONTACT BETWEEN THE COMPANY AND ITS CUSTOMERS.

KEY RESPONSIBILITIES:

- BUILD AND MAINTAIN STRONG , LONG TERM RELATIONSHIP WITH CUSTOMERS
- HANDLE CUSTOMERS INQUIRIES , COMPLIENTS AND FEEDBACKS IN A TIMELY AND QUALIFIED MANNER
- PROVIDE ACCURATE INFORMATION ABOUT PRODUCTS/SERVICES
- FOLLOWUP WITH CUSTOMER TO ENSURE SATISFACTION AND RESOLVE ISSUES
- MAINTAIN CUSTOMER RECORDS AND UPDATE DATABASE REGULARLY
- COORDINATE WITH INTERNAL TEAMS TO MEET CUSTOMER NEEDS
- ENSURE CUSTOMER RETENTION AND LOYALTY





REQUIRED SKILL & QUALIFICATION:

- ANY DEGREE
- EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS
- STRONG PROBLEM SOLVING ABILITY
- GOOD ORGANIZATIONAL AND MULTITASKING SKILLS

KEY COMPETENCIES:

- CUSTOMER-CENTRIC APPROACH
- POSITIVE ATTITUDE AND PATIENCE
- ABILITY TO HANDLE PRESSURE AND DIFFICULT SITUATION
- TEAM PLAYER WITH STRONG COORDINATION SKILL

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Language:

- Kannada (Preferred)
- Tamil (Preferred)

Work Location: In person

📌 Customer Relationship Manager (India)
🏢 HIGHGRID ASSOCIATES
📍 India