- Supervise and coordinate the daily activities of housekeeping staff.
- Assign cleaning schedules and work duties to team members.
- Inspect guest rooms, public areas, and facilities to ensure cleanliness and quality standards are met.
- Train, coach, and evaluate housekeeping employees.
- Monitor staff attendance, performance, and productivity.
- Ensure adequate inventory of cleaning supplies, linens, and equipment.
- Report maintenance issues and coordinate with the maintenance department for repairs.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest requests and resolve housekeeping-related complaints promptly and professionally.
- Prepare daily reports, inspection checklists, and housekeeping records.
- Assist in developing departmental policies and improving housekeeping procedures.
- Maintain a safe and organized work environment.