Location

Mumbai

Job Level

Executive

Roles & Responsibilities

- Responsible for product development of key accounts and providing highest possible level of service to the customer
- Responsible for meeting customers development needs by –
- Ensuring timely and in quality delivery of samples
- Ensuring making all samples as per customer requirements and specifications.
- Conduct research to identify new products / processes.
- Represent the company at customer meetings to understand client’s development needs
- Promote the company’s products/services addressing or predicting clients’ objective
- Using knowledge of the market and competitors, identify and develop the company’s USP and differentiator

- Provide trustworthy feedback and after-sales support.
- Build long-term relationships with new and existing customers.
- Data Analysis – should be good with numbers and be able to make sense with large amount of data in order to come up with business insights
- Liaising with employees at all levels and functions to provide the required support to the customer




- Training and development of the team from technical and managerial points of view for the long term

Qualifications, knowledge and experience

- Graduate in Design (Jewelry / Product design)
- At least 2-3 years of experience
- Dealing with international market
- An understanding of Design and Aesthetics & technical aspects is a must
- Deep understanding of customer orientation and ability to meet and exceed customer expectations
- Familiarity with SAP, which is our operating platform. Could be an added advantage
- Should have average to valuable MS- Excel skills
- Foreign language knowledge would be an added advantage

Personal attributes:

- Flexible, proactive, enthusiastic and committed
- Mind-set and outlook positioned for growth
- Strong communication skills
- Attention to detail
- Problem solving ability
- Creativeness and resourceful: implementing newer ways that lead to increased efficiency and optimum use of available resources
- Finally, very open-minded: we currently work with ideas and thought processes that may seem very contrary to accepted views. No task can be too small

📌 Product Development Executive (India)
🏢 Sunjewels
📍 India