- Manage and update customer/candidate data in the CRM system.
- Handle inbound and outbound calls professionally.
- Follow up on leads, inquiries, and pending requirements.
- Maintain accurate records of calls, conversations, and follow-up activities.
- Update and manage daily dashboards and reports.
- Track lead status and ensure timely follow-ups.
- Coordinate with internal teams for smooth operations and timely closures.
- Ensure data accuracy and proper documentation in the CRM platform.
- Schedule meetings, interviews, and follow-up calls as required.
Required Skills
- Positive communication and interpersonal skills.
- Basic knowledge of CRM software and data management.
- Proficiency in MS Excel and Google Sheets.
- Ability to manage dashboards and reports.
- Strong follow-up and coordination skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
Qualification
- Graduate or Undergraduate in any discipline.
- Freshers and candidates with up to 2 years of experience are welcome to apply.