In this challenging position as Customer Support executive, you will be managing the customer support activities (mainly email, call and Chat support) for a rapid growing USA Ecommerce Services Company.
Responsibilities and Duties
- To provide email, call, chat support for international customers
- Take part in daily stand-up meetings
- Utilize and build FAQs, Solution Guides and Knowledge Base
- Maintain up to date and accurate process documentation Compile requirements for IT for new developments
- Support requests from senior management
- Fluency in English is Must.
- Effective written and verbal communication
- Self-driven and goal orientated + strong organizational talent.
- A positive can-do attitude and collaborate with international teams
- Knowledge in Excel
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Shift:
- Night shift
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Work Location: In person
📌 Customer Support Executive (India)
🏢 Jobbycart technologies private
📍 India
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