Key Responsibilities:

- The Benefit Administrator is responsible for supporting the administration of employee benefits programs for the clients
- This includes processing enrollment and claims maintaining employee records and providing support to the clients
- Process Benefits transactions which may include
- o Process employee benefit enrollments changes and terminations
- o Process employee benefit claims including medical dental vision and disability claims
- o Maintain all employee benefit records including eligibility information enrollment elections and claims history
- o Provide support to clients employees and managers on benefit related questions and issues
- o Administer the state health perks and flexible benefits Annual Open enrollment
- o Administered the US FMLA program in compliance with federal and state requirements
- o Escalate non transactional production issues promptly and according to established protocols
- o Maintain service level agreements

Preferred Skills:

HRO

📌 Senior Process Executive (India)
🏢 Infosys BPM
📍 India