Job Description: Housekeeping SupervisorJob Title

Housekeeping Supervisor

Department

Housekeeping

Reports To

Executive Housekeeper / Housekeeping Manager

Job Summary

The Housekeeping Supervisor is responsible for supervising the daily housekeeping operations to ensure that guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness, hygiene, and presentation expected in a 4-star hotel. The role includes leading housekeeping staff, inspecting rooms, coordinating with other departments, and ensuring excellent guest satisfaction.

Key Responsibilities

- Supervise and coordinate the daily activities of room attendants, public area attendants, and housekeeping staff.
- Inspect guest rooms, corridors, public areas, and service areas to ensure compliance with hotel cleanliness and quality standards.
- Assign daily work schedules and monitor staff productivity.
- Ensure guest rooms are ready for arrival according to hotel standards and timelines.
- Respond promptly to guest requests, complaints, and special housekeeping requirements.
- Train, coach, and motivate housekeeping staff on cleaning procedures, safety practices, and customer service.
- Maintain adequate inventory of linens, guest supplies, cleaning chemicals, and housekeeping equipment.
- Report maintenance issues and coordinate repairs with the Engineering/Maintenance Department.
- Ensure compliance with health, hygiene, sanitation,



and workplace safety regulations.
- Monitor proper use and storage of cleaning equipment and chemicals.
- Prepare daily housekeeping reports, room status updates, and staff attendance records.
- Coordinate closely with the Front Office regarding room availability, VIP arrivals, and early check-ins.
- Ensure lost-and-found procedures are followed accurately.
- Assist in conducting regular staff performance evaluations.
- Promote teamwork and maintain discipline within the housekeeping department.

Qualifications

- Diploma or Bachelor's degree in Hotel Management, Hospitality Management, or a related field.
- Minimum 2 years of housekeeping experience.
- Experience in a 4-star or 5-star hotel is preferred.

Skills and Competencies

- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Good organizational and time management skills.
- High attention to detail and quality standards.
- Knowledge of housekeeping procedures, cleaning methods, and chemical handling.
- Ability to work under pressure and manage multiple priorities.
- Basic computer skills and familiarity with hotel property management systems (PMS).
- Robust problem-solving and decision-making abilities.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

- Flexible schedule
- Food provided

Work Location: In person

📌 Housekeeping Supervisor (Kannur)
🏢 GRAND BENALE
📍 Kannur