The CRM Executive will be responsible for managing customer relationships and supporting business development activities from lead generation to project closure. The role includes generating and tracking new leads through various channels, coordinating with the sales and design teams, following up with prospective clients, converting enquiries into confirmed orders, and ensuring timely closure of business opportunities. The CRM Executive will maintain accurate customer and project records, communicate project updates, handle customer queries and complaints, follow up on pending approvals and payments, and ensure a smooth customer experience throughout the project lifecycle. The role also involves collecting customer feedback, preparing periodic CRM and sales reports,



and contributing to customer retention, repeat business, and overall revenue growth. Robust communication, negotiation, coordination, and organizational skills are essential for this position.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Ability to commute/relocate:

- Kanayannur, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Education:

- Master's (Preferred)

Experience:

- Interior design: 5 years (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Client Relations Manager (Kerala)
🏢 Paul & Sons Interiors
📍 Kerala