- HSC Passed or Any Graduate
- Should have minimum 6 months experience. Fresher’s can also apply.
- Positive communication skills- verbal and written (English and Hindi).
- Customer satisfaction-oriented.
- Good listening and interpersonal skills.
Duties & Responsibilities:
- Handle all incoming calls from the customers.
- Pleasantly interact with customers to ensure satisfaction.
- Respond promptly to customer queries and resolve their issues.
- Maintain details of enquiries, comments and complaints on CRM.
- Communicate and coordinate with internal departments.
- Follow up on customer interactions.
- Maintain customer database on CRM.
📌 Customer Care Associate (Mumbai)
🏢 Vijay Sales
📍 Mumbai
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