We are looking for a dedicated and energetic Customer Support Specialist to join our industry-leading BPO team.
In this role, you will be the primary point of contact for our customers, resolving their queries, providing accurate information, and ensuring a seamless, high-quality customer experience. Key Responsibilities Handle customer inquiries efficiently and professionally via designated channels.
Identify and assess customers' needs to achieve high satisfaction and first-call resolution. Provide accurate, valid, and complete information using the right methods and tools. Consistently meet or exceed personal and team customer service targets.
Follow established communication procedures, guidelines, and company policies. Requirements Education: Minimum 12th Pass (HSC) or Any Graduate. Experience: More than 6 months of proven experience in the BPO sector. Strong verbal and written communication skills.
Active listening skills and the ability to adapt to different customer personalities. Comfortable and fully willing to work strictly in Night Shifts.
Compensation & Benefits Salary: ₹20,000 to ₹40,000 per month (Final offer is commensurate with overall BPO experience and interview performance). Incentives: Lucrative, performance-based incentives on top of the base salary.
Transportation: Free 2-way cab facility provided to ensure protected and comfortable commuting.
How to Apply:
Please submit your updated resume on WhatsApp @ +91-XXXXXXXXXX
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Customer Support Associate for UK, US , AUS and Canadian process (India)
🏢 Apex Referrals
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.