T&T;_Customer_M&C; - Manager | Design Lead | Mumbai

- Job requisition ID : 107037
- Location: Mumbai
- Entity: Deloitte Touche Tohmatsu India LLP

The team

Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about: Customer

Key Responsibilities:

The Bank is building next-generation digital applications and is looking for experienced UX designers with deep knowledge in enterprise-grade applications and design systems. The role focuses on delivering intuitive, secure and compliant user experiences at scale.

- Design end-to-end UX for large-scale web and mobile banking applications.
- Translate business, operations, and regulatory needs into usable designs.
- Build, own and scale a Bank-wide Design System.
- Ensure UX consistency across applications and teams.
- Collaborate closely with Business, Product, Engineering, Architecture, Security, and Compliance.
- Drive usability testing, UX reviews, and design sign-offs.

Must-Have Skills:

- 8+ years of UX/Product Design experience.
- Strong experience in enterprise or BFSI applications.




- Hands-on experience building and governing Design Systems.
- Expertise in Figma, prototyping, and UX documentation.
- Strong understanding of accessibility and usability standards.
- Knowledge of frontend frameworks and design-to-code workflows.

Behavioral Expectations:

- Strong stakeholder management.
- High ownership and attention to detail.
- Ability to mentor and uplift UX maturity.

Please note some specific requirements that we have based on Bank’s working model:

- Candidate is mandated to work from client premise only (Thane / Ghansoli)
- Candidate must be ready to travel across different office in Mumbai (Thane, Ghansoli, Malad, BKC) as per the business needs.
- Candidate is mandated to work for 5 weekdays and alternate Saturdays
- Candidate will be following Bank’s leave calendar

Location and way of working:

- Base location: Mumbai
- Education: Qualified Qualification - B.E./B.Tech/MCA/MBA/MS
- This profile involves occasional travelling to client locations.
- Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.

📌 T&T_Customer_M&C - Manager | Design Lead | Mumbai
🏢 Deloitte
📍 Mumbai