Job Description: Operations Manager

About the Role

We are looking for a dependable and hands-on Operations Manager to take charge of the daily running of our hardware wholesale firm. This is a supervision and control role — the person will be responsible for opening and closing the firm every day, overseeing all logistics and dispatch activity, and keeping staff and daily operations running smoothly and on schedule. The role reports directly to the proprietor.

Key Responsibilities

Daily Firm Operations

- Open the firm every morning and close it at the end of the day; hold responsibility for keys, premises security, and locking procedures
- Ensure the shop/godown is ready for business on time — staff present, systems on, stock areas in order
- Be the responsible person on site throughout working hours; report daily to the proprietor

Logistics Control & Supervision

- Supervise all incoming and outgoing goods movement — loading, unloading, and dispatch
- Verify outgoing deliveries against invoices; ensure no goods leave without proper billing and documentation
- Monitor delivery vehicles, drivers, and delivery schedules; follow up until deliveries are completed
- Check incoming stock against purchase invoices for quantity and damages before acceptance
- Ensure e-way bills and dispatch documents are in order for every consignment

Staff Supervision

- Supervise warehouse staff, loaders, drivers, and billing staff on a daily basis
- Monitor staff attendance, punctuality, and discipline; assign daily duties
- Ensure staff follow proper handling practices to avoid stock damage and wastage





Stock & Premises Oversight

- Keep watch over stock security; prevent pilferage, shortages, and unauthorized movement of goods
- Conduct routine physical checks of fast-moving and high-value items
- Ensure the godown and shop floor stay organized, clean, and protected

Reporting

- Give a daily summary to the proprietor: dispatches completed, pending deliveries, stock issues, staff matters
- Immediately escalate any discrepancies, damages, disputes, or security concerns

Requirements

- 2 years of experience in supervisory/operations roles, preferably in wholesale, trading, distribution, or warehouse environments
- Trustworthy and reliable — comfortable holding keys and being accountable for the premises
- Willing to work full firm hours, including early opening and late closing
- Strong practical knowledge of dispatch, delivery, and goods movement
- Basic familiarity with billing software (Tally or similar) and dispatch documents (invoices, e-way bills)
- Ability to firmly and fairly supervise a team of workers and drivers
- Local language fluency; basic English/Hindi an advantage

Preferred

- Prior experience in hardware, building materials, or similar trade
- Two-wheeler with valid driving licence
- Residence near the firm's location

How to Apply

Send your resume or contact details to [email/phone] with the subject "Application — Operations Manager". Shortlisted candidates will be called for a direct interview.

Pay: ₹25,000.00 - ₹28,000.00 per month

Location:

- Kottarakara, Kerala (Kottarakara) (Required)

Work Location: In person

📌 Operations Manager (India)
🏢 Dands
📍 India