JOB DESCRIPTIONJob Purpose

This position is open with Bajaj Finance Ltd.

Duties and Responsibilities

- Prefer candidates with retail Debt Management Services experience.
- To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.
- Meeting the target on Cost of Debt Management Services. Ensuring meeting PI targets within cost limit specified.
- Ensuring legal guidelines are complied with for the entire Debt Management Services structure in letter and spirit.
- Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.
- Ensure adherence to the Code of Conduct.
- Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
- Keeping the write-off percentage within risk pricing.
- Handle customer issues escalations.
- Feedback on credit policy based on market conditions.
- Approve waivers on PI as per delegation matrix.
- Ensuring documented feedback and action taken on all cases in soft buckets.
- Ensuring adequate "Feet on Street" availability area-wise / bucket-wise / segment-wise.
- Manage and put support mechanism for legal/police issues.




- Ensuring audit queries are complied with, ensuring corrective and preventive action.
- Manage productivity by fixing productivity parameters for DMA / Agencies / Debt Management Services executives, monitoring performance against set parameters and daily review of Area Managers and monthly review of Debt Management Services officers.
- Recruitment of Debt Management Services officers / area managers.
- Constant evaluation of Debt Management Services officers/area managers.

Required Qualifications and Experience

- People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation Skills.
- Strong bias for action & driving results in a high performance workplace.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
- Exceptionally high motivational levels and needs to be a self-starter.
- Working knowledge of computers.

Locations

Basic Section
Job Level: GB03
Job Title: Deputy Area Manager - Debt Management Services - Rural, RCD, RCD-ODISHA-1
Job Location:
Country: India
State: JHARKHAND
Region: North
City: Lohardaga
Location Name: Lohardaga
Tier: Tier 4

📌 Deputy Area Manager - Debt Management Se... (India)
🏢 Bajaj FinServ
📍 India