Virtual Relationship Manager

EQU/VRM/1823904
Equitas Small Finance Bank
Branch Banking > Head Office > Tamil Nadu > Head Office > Head Office > Head Office > Chennai > 9999 > Head Office

Posted On: 06 Aug 2026
End Date: 05 Sep 2026
Required Experience: NA

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Basic Section

- No. Of Openings: 1
- External Title: Virtual Relationship Manager
- Employment Type: Permanent
- Employment Category: Office
- Closing Date: 05 Sep 2026

Organisational

- Entity: Equitas Small Finance Bank
- Business Unit: Liabilities
- Division/Function (SBU): Branch Banking
- Department: Customer Experience
- Sub-Department: Customer experience
- Generic Role: Virtual Relationship Manager
- External Title (Job Role): Virtual Relationship Manager
- Division: Branch Banking
- Zone: Head Office
- State: Tamil Nadu
- Region: Head Office
- Area: Head Office
- Cluster: Head Office
- PT Location: Chennai
- Branch Code: 9999
- Branch Name: Head Office

Skills

- Highest Education: No data available
- Working Language: No data available

JD for VRM - Equitas

Virtual Relationship Model would be Tele based model where the customer is mapped to Tele RM, with complete ownership.



The RM is one point contact for customer with objective of Deepening; improving transactions; converting accounts to primary relationship; cross selling products; resolution of Queries and Escalations.

Job Role

- Develops and expands existing High Net worth Customer relationships for liabilities
- Deepens relationships sourcing family accounts
- Cross sells bank products & builds penetration for remote banking channels like net/mobile banking
- Informs customers of new products or product enhancements to further expand the banking relationship.
- Maintains complete relationship record for assigned customer accounts.
- Ensures high levels of customer service orientation.
- Collaborates with the field sales teams to ensure lower cycle times and best conversion ratios.

Job Requirements

- Graduate with minimum 2 years, or Post Graduate with a minimum of one year of experience
- Experience in tele-sales or relationship management in BFSI preferred.
- Certified in AMFI/IRDA
- Excellent communication skills - Verbal & Written
- Flair for Sales
- Good listening skills and robust communication abilities.
- Team Player
- Candidate should be fluent in English and at least one of the South Indian languages or Hindi.

📌 Skill (Chennai)
🏢 Equitas Micro Finance India
📍 Chennai