Customer Service Officer - Retail
EQU/CSO-R/1824010
Equitas Small Finance Bank
Inclusive Banking - SBL > South > Tamil Nadu > Mailaduthurai > Trichy > Cantonment > Pudukkottai > 1170 > Pudukottai South

Posted On: 06 Aug 2026
End Date: 05 Sep 2026
Required Experience: NA

Basic Section

- No. Of Openings: 1
- External Title: Customer Service Officer - Retail
- Employment Type: Permanent
- Employment Category: Office
- Closing Date: 05 Sep 2026

Organisational

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - SBL
- Department: Mortgages
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- External Title (Job Role): Customer Service Officer - Retail
- Division: Inclusive Banking - SBL
- Zone: South
- State: Tamil Nadu
- Region: Mailaduthurai
- Area: Trichy
- Cluster: Cantonment
- PT Location: Pudukkottai
- Branch Code: 1170
- Branch Name: Pudukottai South

Skills

- Highest Education: No data available
- Working Language: No data available





Key Responsibilities:

- Sourcing of LAP & Housing finance through connectors & self-sourcing.
- Empanelment of New connectors to source business in HF & LAP.
- Process of LAP & Micro Housing loan by accessing their income through personal discussion & field visit & documentation.
- Track and ensure repayments of the loan disbursed.
- An individual player with high performance and be a team player.
- To build and nurture the team & enable them to achieve high performance as per the branch capacity & budget.
- Lead generation & conversion for existing customers who require LAP/housing finance.
- Ensure consistent delivery of Equitas products and services and prompt repayment in an productive and cost-effective manner.
- Sourcing & completion of loan document application form and follow-up to be done till disbursement stage.

📌 Skill (Tiruchirappalli)
🏢 Equitas Micro Finance India
📍 Tiruchirappalli