Domestic BPO Hindi/English Customer Support Associate

Job Role & Responsibilities

- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and complaints in a timely manner.
- Provide accurate information about products and services.
- Maintain a high level of customer satisfaction.
- Update customer interactions in CRM/software.
- Meet quality, productivity, and attendance targets.
- Escalate unresolved issues to the concerned department when required.

Eligibility Criteria

- Minimum 12th Pass, Undergraduate/Any Graduate/Post Graduate can apply.
- Freshers and experienced candidates can apply.
- Excellent communication skills in Hindi.
- Basic to Good communication skills in English.
- Basic computer knowledge and typing skills.
- Customer-focused attitude with valuable problem-solving abilities.

Fresher's/Exp who want to Start their Career in Customer Service can apply.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Domestic BPO Hiring || Noida
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📍 Noida