Customer - Master Data Management (MDM) Lead

Location: Hinjawadi, Pune, Maharashtra, India
Job ID: REQ-057556

Key Responsibilities:

- Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivation
- Lead Customer MDM operations, SLA/KPI management, and backlog prioritization
- Improve SAP Salesforce customer data flows and reimplement pushtoSAP processes
- Enable bulk account creation and standard onboarding workflows
- Establish data governance policies, stewardship model, and approval workflows
- Drive data quality dashboards and remediation initiatives
- Partner with Sales, Finance, Compliance, and Operations
- Coordinate MSP delivery and internal resources for execution

Basic QualificationsRequired Qualifications & Experience

- 6-10 years experience in Customer MDM / CRM data governance
- Strong exposure to SAP Business Partner, Salesforce Account model, EBX or similar
- Experience managing hierarchies, data quality, and global customer onboarding
- Strong business partnering and leadership capability





Preferred Characteristics

- Deep functional and technical understanding of MDM for large & complex organization
- Effective stakeholder and vendor management
- Continuous improvement mindset and robust sense of ownership
- Ability to improve short-to-long term while managing day-to-day operational needs
- Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

📌 Customer Master Data Management (MDM) Lead (Pune)
🏢 Perkinelmer
📍 Pune