Relationship Manager - Retail

EQU/RM-R/1823857 Equitas Small Finance Bank
Inclusive Banking - SBL > North > Rajasthan > Rajasthan > Jodhpur > Jodhpur > RAJASTHAN > 16051 > Jalore

Posted On: 06 Aug 2026
End Date: 11 Aug 2026
Required Experience: 1 - 3 years

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Basic Section

- No. Of Openings: 1
- External Title: Relationship Manager - Retail
- Employment Type: Permanent
- Employment Category: Field
- Closing Date: 11 Aug 2026

Organisational

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - SBL
- Department: Mortgages
- Sub-Department: Business
- Generic Role: Relationship Manager
- External Title (Job Role): Relationship Manager - Retail
- Division: Inclusive Banking - SBL
- Zone: North
- State: Rajasthan
- Region: Rajasthan
- Area: Jodhpur
- Cluster: Jodhpur
- PT Location: RAJASTHAN
- Branch Code: 16051
- Branch Name: Jalore

Skills

- Skill: Customer Focus

- Skill: Strategic Business Orientation

- Highest Education: Bachelor of Arts

- Working Language: Hindi, English

Key Result Areas

Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|---------------------------------------------------------|-----------|------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4)



| | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Annexure - 1

Performance Rating Repayment % to be achieved

- 5 (Excellent): 100% repayment achieved by end of every month during the review period
- 4 (Very Good): (99.81-100)% repayment achieved by end of every month during the review period
- 3 (Positive): (99.51-99.80)% repayment achieved by end of every month during the review period
- 2 (Adequate): (99.31-99.50)% repayment achieved by end of every month during the review period
- 1 (Far below the expectation): < 99.3 % repayment achieved by end of every month during the review period

Annexure - 2

Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Good)
- 1 (Adequate)

% of AOC Target

- > 120% of AOC Target

- (111 -120)% of AOC Target
- (100% - 110%) of AOC Target
- (90 -99)% of AOC Target
- <90% of AOC Target

Annexure - 3

Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Good)
- 1 (Adequate)

% of Achievement

- > 120% of Cross Sell Target

- (111 -120)% of Cross Sell Target
- (100% - 110%) of Cross Sell Target
- (90 -99)% of Cross Sell Target
- <90% of Cross Sell Target

Annexure - 4

Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Good)
- 1 (Adequate)

% of Achievement

- > 120%

- (111 -120)%
- (100% - 110%)
- (90 -99)%
- <90%

Annexure - 5

Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Good)
- 1 (Adequate)

Average Mandays of Training per Team Member

- > =3

- 2.5-2.99
- 2-2.49
- 1-1.99
- <1

Annexure - 6

Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Positive)
- 1 (Adequate)

Audit Score

- > 95%

- 91 - 95%
- 81-90%
- 71-80%
- <71

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