Process Manager - Invoice to Pay, Finance and SCM

Experience: Not Available to Not Available years

Location: Noida, India

Skills: Invoice Processing, Procurement Operations, Client Management, Accounts Payable Processes, Invoice Management Systems, Business Acumen, Operational Excellence, Leadership, Compliance, Regulatory Standards

Job Summary
Job Description – Level 2.1
Job Summary: We are looking for a seasoned PTP professional with strong team handling experience, hands-on invoice processing knowledge, and exposure to global procurement tools. The role involves managing end-to-end PTP operations, ensuring SLA adherence, and driving supplier enablement in a client-facing workplace.

Key Responsibilities
Manage and oversee end-to-end PTP operations (Invoice Processing, Query Handling, SES, Issue Resolution)
• Manage client expectations and ensure timely delivery of assigned work.
• Lead and handle a team, ensuring productivity, quality, and SLA compliance.
• Ensure accurate and timely invoice processing and exception handling.
• Work closely with clients as a primary SPOC for PTP-related operations and escalations.
• Monitor and drive SLA/KPI adherence (TAT, accuracy, backlog, FPY).
• Support and drive supplier enablement activities, ensuring smooth onboarding and adoption.
• Perform RCA and implement process improvements to reduce delays and errors.
• Collaborate with internal stakeholders (Procurement, AP, Business teams).
• Ensure compliance with SOPs, audit requirements, and client-specific guidelines.




• Willingness to work in global shift rotations supporting US, UK, APAC, and EMAE regions.

Required Skills & Experience
• Experience in PTP / Procurement Operations.
• Proven experience in team handling / supervisory role.
• Strong hands-on knowledge of Invoice Processing (2-way / 3-way match, exception handling).
• Experience in client-facing roles, handling stakeholder communications.

Key Responsibilities
1. Overseeing The Daily Operations Of The Accounts Payable Team. This Includes Managing The Processing Of Invoices, Ensuring Timely Payments To Vendors, And Maintaining Accurate Records Of All Transactions.
2. Developing And Implementing Policies And Procedures To Improve The Efficiency And Accuracy Of The Accounts Payable Process.
3. Responsible For Training And Mentoring Team Members.
4. Conduct Regular Performance Evaluations And Provide Feedback To Help Team Members Improve Their Skills And Performance.
5. Ensure Compliance. Maintain Standard SOPs For All Process.

Skill Requirements
1. Proficient In Accounts Payable Processes And Invoice Management Systems.
2. Strong Client Management And Relationship-Building Skills.
3. Solid Understanding Of Business Acumen And Operational Excellence.
4. Excellent Communication And Leadership Abilities.
5. Familiarity With Compliance And Regulatory Standards In Accounts Payable.

Other Requirements
1. B.Com/M.Com/BBA/MBA Or Equivalent Qualification.
2. Optional But Valuable Certifications: Certified Accounts Payable Professional (CAPP), Certified Accounts Payable Manager (CAPM).

📌 Process Manager Invoice to Pay, Finance and SCM (Noida)
🏢 HCL Technologies
📍 Noida