- Develop customer experience strategy
- Ensure excellent showroom service
- Handle customer complaints and escalations
- Analyze customer feedback for improvements
- Improve online and offline customer journey
- Train staff in service and sales skills
- Standardize processes and improve efficiency
- Lead team and track KPIs
Job Type: Full time
Pay: ₹100,000.00 - ₹200,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Required)
Experience:
- Retail industry with customer interactions: 1 year (Required)
Language:
- English (Required)
- Kannada (Required)
Work Location: In person
📌 Branch Head of customers (Bengaluru)
🏢 Quantean,
📍 Bengaluru
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