05 Aug
|
HCL Technologies
|
Chennai
05 Aug
HCL Technologies
Chennai
Senior Process Associate
Experience: Not Available to Not Available years
Location: Chennai, India
Key Responsibilities
• Direct the resolution of customer queries and issues via email or chat, ensuring swift and effective responses.
• Managing troubleshooting tasks, providing effective solutions, and escalating complex issues to higher levels of support when necessary.
• Evaluate operational workflows, identifying inefficiencies and suggesting enhancements for improvement.
• Ensure the quality and precision of processed data and customer interactions are maintained at the highest standards.
• Oversee the accurate entry, updating, and management of data across multiple systems and databases.
📌 Senior Process Associate (Chennai)
🏢 HCL Technologies
📍 Chennai