· The Operations Executive will support the Training & SME Operations function by assisting in trainer planning, coordination with internal teams, session allocation, and operational reporting. This role is intended to be hands-on and execution-focused, with training and guidance provided.
Key Responsibilities:
· Assist in weekly trainer planning based on batch schedules and trainer availability.
· Support allocation of trainers for:
Regular training sessions
Workshops and bootcamps
Special programs organized by internal teams
· Track trainer availability, bandwidth, and session assignments.
· Coordinate with internal teams (PAT, LMT, etc)
· Act as an operational point of contact for trainer scheduling and availability-related communication.
· Assist in generating and maintaining reports from the SME/Operations side
· Ensure timely sharing of reports with management as required.
· Maintain operational trackers and documentation.
· Support communication with trainers regarding:
Session schedules
Workshop assignments
Availability confirmations
· Follow up with trainers and internal teams to ensure smooth execution of planned sessions.
· Ensure operational processes and guidelines are followed.
· Assist in identifying scheduling conflicts or risks and escalate them in a timely manner.
· Support day-to-day operational tasks related to training delivery.
Skills & Requirements:
- Solid organizational and coordination skills.
- Good written and verbal communication.
- Basic proficiency in Excel / Google Sheets.
- Ability to handle multiple tasks and follow timelines.
- Willingness to learn training operations and coordination processes.
· Exposure to operations, coordination, or admin roles.
· Interest in education, training, or edtech operations.