07 Aug
|
Sagility
|
Bengaluru
07 Aug
Sagility
Bengaluru
We're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you. Location: Bommanahalli, BangaloreJob Responsibilities:Handle inbound and outbound customer interactions for US healthcare clients.Assist members with insurance perks, claims, eligibility, and billing-related queries.Provide accurate information while maintaining quality and compliance standards.Document customer interactions in the system.Meet productivity, quality,
and customer satisfaction targets.Eligibility:Graduate/Undergraduate (as per process eligibility).Excellent English communication skills.Basic computer knowledge and typing skills.Willingness to work in US rotational night shifts.Customer service experience in BPO is preferred; freshers with strong communication skills may also apply.Freshers Only**Work Schedule:Shift: US Rotational Night ShiftWorking Days: Monday to FridayWeekends: Fixed Saturday & Sunday OffSalary & BenefitsCTC: 25,000/- Performance-Based Incentives - 3500 to 5000/-Night Shift Allowance: Paid per night - 150/-Two-Way Cab FacilityPaid TrainingCareer Growth OpportunitiesHealth & Employee Benefits as per company policy
📌 Customer Service Advisor (Bengaluru)
🏢 Sagility
📍 Bengaluru