07 Aug
|
Tech Mahindra
|
Pune
07 Aug
Tech Mahindra
Pune
Description
Tech Mahindra is seeking dynamic individuals for the International Voice process. The role involves providing exceptional customer service and support to our international clients.
Responsibilities
- Handle inbound and outbound calls for customer support.
- Resolve customer queries and provide solutions effectively.
- Maintain high levels of customer satisfaction.
- Document and update customer information in the database.
- Collaborate with team members to improve processes.
Skills and Qualifications
- Excellent communication skills in English (verbal and written).
- Strong problem-solving skills.
- Ability to work in a fast-paced setting.
- Familiarity with customer service software and tools.
- Basic knowledge of computer operations and MS Office.
Skills: Data Entry, Problem Solving, Time Management, Multitasking, Customer Support, Product Knowledge, Technical Troubleshooting, crm software
Experience: 2.00-8.00 Years
Education: MBBS,
Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A), Bachelor of Music Education (B.M.E.), Bachelor of Applied Science (BAS), Bachelor of Science (B.Sc), Bachelor in General Studies (BGS), Bachelor Of Technology (B.Tech/B.E), Bachelor of Business Administration (B.B.A), Bachelors of Law (B.L/L.L.B), Bachelor of Music, Bachelor of Dental Surgery (B.D.S), Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Bachelor of Arts (B.A), Bachelor of Health Science, Bachelor in Hotel Management (B.H.M), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Social Work (B.S.W), Bachelor of Interdisciplinary Studies
📌 Tech Mahindra is Hiring for International Voice process (Pune)
🏢 Tech Mahindra
📍 Pune