JobTitle

TerritoryManager

Functio n

Commercial

ReportsTo

BranchManager/SeniorBranchManager

Location

Region

TravelRequired

25%☐50%þ75%☐

AboutDHLBlueDartExpressIndia:

Blue Dart Express Limited, a listed company, isa leader in courier, integrated air express package distribution, and eCommerceinSouthAsia,offeringawiderangeof logisticssolutions.Foundedin1983,itisrecognisedforreliable,time-bound,andsecuredeliveryservicesacross55,000+locationsinIndiaaswellasinternationally.Itscompetenciesspan acrossevaluationandcontracting,planningandtransition,deliveryandexecution, andspecificservicecapabilities.We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the quick-pacedlogisticsenvironment and ever-evolving supply-chains. It wholly-owns India's only scheduled air cargoairline, Blue DartAviationLimited, since May 1994, and the Concorde AirLogistics Limited, atransport,storage,andcommunicationsbusiness,sinceMay2004.

BlueDartExpressLimitedisapartoftheDHLGroup'sDHLeCommercedivision,leveragingthisgloballogisticsleader's networkacross220countriesandterritoriestoprovidecomprehensiveexpressandlogisticssolutionstoourclients.Our robustnetworkandunmatchedinfrastructure havepositioned theBlueDartbrand asakeyIndia-grownlogisticsplayer withanunmatchedandphenomenalglobaloutreachrootedintheDHLbrandofitsmajorityshareholder.

WeareproudtobeconsistentlyrankedamongIndia'sTop100GreatPlacestoWork,combiningitwithDHLGroup'sTop Employercertification.BeinganEmployerofChoiceisnotjustagoal it'safundamentalpartofwhoweare,committedto creatingaworkplacewherepeoplearevalued,empowered,andwearthesobriquet'BlueDarter'withhonour.

If you are looking to join a purpose-led, people-first, company that shapes India's supply-chains with integrity and safety,BlueDartiswhereyoubelong.BlueDartofferscompetitivecompensationandcomprehensivebenefits,accessto cross-functional,successionplanningandglobalcareerpaths,andstrongcultureofrecognition.

PositionOverview:

The Manager - Business Development /Territory Manager is responsible fordriving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail. This role involvesoverseeingthesalesteam,implementingstrategicsalesandmarketingplans,andenhancingrevenuethrough channelpartners.Additionally,the Manager-BusinessDevelopmentmonitorsperformancemetricsandfostersstrong relationships with key clients to ensure operational excellence and profitability.

JobPurpose:

Todrivetherevenuegrowthbymanagingthesalesprocessforallproductcategorieswithinthebranch.Thisrolefocuses onimplementingstrategicsalesinitiatives,optimizingchannelpartnerperformance,andensuringoperationalexcellence.

KeyRoles&Responsibilities:

Sales Strategy & Planning





.Developandimplementshort-termandlong-termsalesstrategiesalignedwithorganizationalrevenueandprofitability goals.

.Forecastsalestrends,setperformancetargets,anddeviseactionplanstoachievegrowthobjectivesacrossallproduct categories.

.CollaboratewiththeRegionalSalesHead-Producttoidentifyopportunitiesfornewofferingsorproductmodifications to drive revenue.

Sales Operations & Performance Management

.Monitorbranchsalesperformanceagainsttargets,analysedeviations,andimplementcorrectivemeasurestoensure consistentgrowth.

.OverseethesalesprocesstoensurecompliancewithStandardOperatingProcedures(SOPs)andbestpractices.

.Driverevenuegrowththrougheffectivechannelpartnermanagement,includingperformancetrackingandsupport initiatives.

Client Relationship Management

.Buildandmaintainstrongrelationshipswithkeyclients,decision-makers, and businesspartnerstoenhance customer satisfaction and retention.

.Negotiaterates,serviceterms,andoffersinconsultationwiththeBranchHead,ensuringadhere ncetopricingand profitabilityguidelines.

Financial Management

.Ensuretimelycollectionsandmanageaccountreceivablestomeetfinancialtargetsandmaintainhealthycashflow.

.SupporttheBranchHeadinachievingoverallprofitabilitythrougheffectivecostcontrolandrevenueoptimization.

Team Leadership & Capability Building

.Providedirection,coaching,andsupporttothesalesteamtodriveperformanceandproductivity.

.Ensureadequatestaffinglevelsand fostera high-performance,target-orientedculture.

.Supportcapability-buildinginitiatives,includingsalestraining,skillenhancement,andperformanceevaluation programs.

Qualifications&Experience:

Education:

.Bachelor's degreeinbusinessadministration,Marketing,Sales,or arelatedfielda Master'sdegree(MBA) ispreferred.

.Relevantcertificationsinsalesmanagementormarketingareadvantageous.

Experience:

.3-5yearsofexperienceinsales,marketing,orbusinessdevelopmentroles.

.Proventrackrecordofdrivingrevenuegrowthandmanagingbranchoperationswithinthelogisticsorexpressdelivery industry.

.Strongexperienceindevelopingandexecutingstrategicsalesplans,monitoringperformancemetrics,andachieving financialtargets.

Skills&Capabilities:

Technical Skills:

.Proficiencyinsalesmanagement techniquesandstrategies.

.Strongunderstandingofmarketanalysisandcompetitivelandscape.

.Experiencewithdataanalysisandreportingtoolstomonitorsalesperformance.

.Knowledgeoflogisticsandexpressdeliveryindustrypractices.

.Abilitytodevelopandimplementeffectivemarketingplans.

Key Competencies:

.Strongleadershipskillswiththeabilitytomotivateanddevelopahigh-performingsalesteam.





.Excellentcommunicationandinterpersonalskillsforbuildingcustomerrelationships.

.Strategicthinkingand problem-solvingabilitiestodrivesales performance.

.Adaptabilityandresilienceinrespondingtochangingmarketconditions.

.Customer-focusedmindsetwithacommitmenttodeliveringhigh-qualityserviceandsolutions.

KeyPerformanceIndicators:

KRAs

KPIs

RevenueGrowth

-%achievementofbranchrevenuetargets

-%increaseinoverallsalesvolumeyear-over-year

-Revenuegeneratedfromnewcustomeracquisitions

CustomerEngagement

-Customersatisfactionscore(NPSorsimilarmetrics)

-%ofcustomercomplaints resolvedwithindefined turnaround times

OperationalEfficiency

-%adherencetooperationalcosttargets(OCPKandOCPM)

-%ofon-timedeliveries

TeamDevelopment

-Employeeengagementscoreswithin thesalesteam

-%ofteammembersparticipatingintraininganddevelopmentprograms

MarketExpansion

-Numberofnewclientsacquiredintargetedsegments

-%increaseinmarketshareforassigned productcategories

ComplianceandReporting

-Timelinessofsalesreportingtoseniormanagement

-%adherencetocompliancestandardsandinternalpolicies

PerformanceManagement

-Adherencetoperformancemanagementsystemtimelinesforsalesstaff

-%ofsalesteammeetingorexceedingindividualperformancetargets

WhyjoinDHLBlueDart

Whenyoujoinus, you're notjusttaking a job-you're becoming part ofa purpose-led movementthat's reshaping the future oflogisticsacrossIndiaandtheworld.AtBlueDart,wedon'tjustdeliverparcels-wedeliverexcellence,innovation,and opportunity every day.

Here'swhatmakesusstandout:

.GreatPlacetoWork®Certified-atestamenttoourpeople-firstculture,inclusiveenvironment,andcommitment to your growth and well-being.

.Competitivepayandperformance-linkedrewardsthattrulyrecognizeyourimpact.

.Structuredlearning,globalexposure,andon-the-jobcoachingtohelpyougrowfasterthanever.

.Best-in-classbenefits-fromcomprehensivemedicalcover(includingoptionalparentalcare)tofinancial wellness and generous time off.

.Aculturethatcelebratesdiversity,innovation,andboldthinking-whereyourvoiceisheardandyour contributionsmatter.

.GlobalcareerpathsacrosstheDHLGroup,openingdoorstoopportunitiesin220+countriesandterritories.

.TheprideofworkingwithIndia'smostawardedlogisticsbrand,trustedbymillionsanddrivenbypurpose.

Thisisyourchancetodomeaningfulwork,buildacareerwithoutborders,andthriveinacompanythat'snotjustalogistics leader-butaGreatPlacetoWork.Comegrowwithus.

Disclaimer:

AtBlueDartExpressLimited,all recruitmentisconductedthroughafair,transparent,andmerit-basedprocessaligned withourcommitmentstoHumanRightsandDiversity,Equity,Inclusion&Belonging;(DEIB).

BlueDartdoesnotrequestoracceptanyfees,deposits,orpaymentsfromcandidatesatanystageoftherecruitmentor onboardingprocess.Anysuchrequestisfraudulentandunauthorized.

BlueDartshallnotberesponsibleforanylossarisingfromsuchfraudulentactivity.Forverification,candidatesmaywrite to.

📌 Territory Manager - NSK (India)
🏢 DHL Aero Expreso
📍 India