Job Description **Job Purpose** Intercontinental Exchange has an opportunity for a Full-Time Accounts Receivable Collections Analyst. **Responsibilities** + Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service. + Investigate accounts with delinquent receivables, via email and phone communication with customers and/or internal business team, in order to collect outstanding balances. + Develop and maintain good rapport with customers and internal business owners. + Maintain and update customer contacts within the billing system. + Initiate credits and adjustments to customer accounts with correct ledger coding. + Assist with other duties, as assigned by management team, in timely and accurate manner. + Incorporate feedback received from management to ensure performance and productivity expectations are being met. **Knowledge and Experience** + Associate or Bachelor's degree in Accounting or business-related field.



+ 2+ years of experience that is directly related to the duties and responsibilities specified. + Oracle Revenue Management and Billing (ORMB) and High Radius experience is a plus but not a requirement. + The candidate must be detail-oriented and possess strong organizational skills. + Candidate must be able to handle confidential and sensitive information in a professional manner. + Strong customer service, interpersonal and communication skills are required. + Must have the ability to analyze and solve problems, prioritize tasks and work independently. + Ability to work in a rapid-paced team environment and have the flexibility to handle high transaction volume. + Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must.

📌 Accounts Receivable Analyst Collections (Hyderabad)
🏢 Intercontinental Exchange
📍 Hyderabad