Role: Business Relationship Manager – Communication, Media, and Information Services (CMI)

Location: Preferably Bangalore

Experience: 15 years

Role Overview

We are seeking a Sales lead to lead the Communication, Media, and Information Services (CMI) industry verticals. This role is ideal for candidates with a strong background in consulting sales, pre-sales, and solutioning within Telecom, Media, and Technology sectors, and a deep understanding of the CMI industry. The ideal candidate will combine technical expertise in Telecom and Media products, solutions, and services, as well as software engineering and platforms, with a proven record of success in consulting sales and engagement.

Essential Skills and Experience

- Extensive experience in consulting sales, pre-sales, and solutioning for Telecom, Communication, Media, Information Services, Software Engineering, Industrial IoT, and related platforms.
- Demonstrated ability to position solutions, shape large deals, cross-sell and up-sell to both new and existing clients, consistently generate and convert pipeline opportunities, and provide thought leadership in the sector.
- Experience engaging with CXO and Director-level executives across IT and business functions within client organizations.
- Strong understanding of engineering services for telecom and media service providers, including GIS and network engineering, hi-tech and CPE product engineering, testing, IIoT, and software engineering.
- Proven track record of working within a matrix organization and managing onsite-offshore delivery models.




- Experience collaborating with technology and hyperscaler partners to create integrated solutions tailored to customer needs.

- Preferred Education and Experience

- Bachelor's or master's degree in engineering, business, or a related technical field.
- Approximately 15 years of relevant professional experience, including at least 5 years in direct consulting sales, engagement, or pre-sales roles.

Desirable Skills

- Passion for thought leadership, innovation, and solution positioning.
- Strong communication, influence, and negotiation skills.
- Strategic thinking and analytical abilities.
- Results-driven approach with a consulting mindset.
- Disciplined and structured work ethic.

Key Responsibilities

- Strengthen TCS's market position and establish the company as a strategic partner for IoT & Digital Engineering services through thought leadership, consulting, and advisory services.
- Collaborate with sales teams to acquire new clients and expand the client base.
- Cross-sell and up-sell solutions and services to existing clients.
- Develop and implement strategic consulting sales and business growth plans.
- Identify opportunities and proactively present strategic viewpoints to influence client decisions.
- Partner with global cross-functional teams (Growth, Client Partners, Practices, and Delivery) to develop compelling value propositions, creative offerings, and tailored solutions.
- Lead solution campaigns and thought leadership initiatives, including co-authoring publications, speaking at key business events, and forming partnerships with technology vendors.

📌 Business Relationship Manager - Communication, Media, and Information Services (CMI) (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru