10872868
Forgerock Identity Management Role Descriptions: Service Now certifications (CSA| CAD| CIS-ITSM)Experience in airline| aviation| or transportation domain Knowledge of Service Portal / Employee Center development Experience with ATF (Automated Test Framework) and test automation Familiarity with Disruption Management or Operations Control systems Exposure to Agile environments
Essential Skills: Develop| configure| and customize Service Now applications| modules| and workflows Build and maintain complex integrations between Service Now and airline operational systems (e.g.| Amadeus| GPS| iCoupon| SAP)Develop custom scripting solutions including Business Rules| Script Includes| Client Scripts| UI Policies| and Flow Designer flows Create and maintain REST/SOAP API integrations and data import/export mechanisms Implement automated workflows for disruption handling| service recovery| and passenger compensation processes Perform code reviews| unit testing| and ensure adherence to Service Now development best practices Collaborate with Architects| Product Managers| Business Analysts| and ITSM teams to translate requirements into technical solutions Support production releases| troubleshoot issues| and provide L3 technical support Contribute to CI/CD pipelines| update sets management| and deployment processes Required Skills & Experience6+ years of IT experience with strong hands-on Service Now development expertise Proficiency in Java Script| Glide API| and Service Now scripting (Server-side & Client-side)Experience with Service Now Flow Designer| Integration Hub| and Orchestration Strong knowledge of ITSM modules (Incident| Problem| Change| Request Management)Experience building REST/SOAP integrations and working with APIsFamiliarity with Service Now data model| ACLs| and security best practices Experience with Agile development methodologies and version control Robust debugging| troubleshooting| and performance optimization skills Preferred Qualifications Service Now certifications (CSA| CAD| CIS-ITSM)Experience in airline| aviation| or transportation domain Knowledge of Service Portal / Employee Center development Experience with ATF (Automated Test Framework) and test automation Familiarity with Disruption Management or Operations Control systems Exposure to Agile environments Key Expectations Deliver high-quality| scalable| and maintainable Service Now solutions Enable rapid development and deployment of disruption management features Ensure system reliability and performance for critical operational workflows Support knowledge sharing and documentation of technical solutions Engagement Model Role: Senior Developer / Service Now Expert Focus Area: Service Now development for Disruption Management & Service Recovery products
Skills: Service Now
Experience Required: 6-8

📌 Service now 102728-1 (India)
🏢 Objectwin Technology India
📍 India