- Develop and maintain sales, pipeline, and performance reports.
- Create dashboards and analytics to support business decision-making.
- Manage CRM data quality and support forecasting activities.
- Collaborate with National Account Managers on sales operations and customer requirements.
- Identify and implement process improvement opportunities.
- Support customer, dealer, and internal stakeholder communications.
- Prepare reports, presentations, and other management documentation.
Qualifications & Experience
- Bachelor's Degree in Business, Finance, Analytics, or a related field.
- Minimum 2 years of experience in Sales Operations, Business Analytics, Reporting, or CRM systems.
- Experience with Salesforce or similar CRM platforms preferred.
Key Skills
- Data analysis and reporting
- CRM management (Salesforce preferred)
- Advanced Microsoft Excel and Office Suite
- Business process improvement
- Solid analytical and problem-solving abilities
- Excellent communication and stakeholder management skills
Job Type
Permanent
Time Type
Full time
Work Hours
42.5
Travel Required
Location
HY India Pune
Address
2nd Floor, 45 Icon, Building A, Baner Road, Baner
Post Code
411045
Field-Based
No
Relocation Assistance Available
No
📌 Sales Operations Analyst II (India)
🏢 Hyster-Yale Materials Handling
📍 India
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