07 Aug
|
Aforeserve
|
Mumbai
Role & responsibilities
- Handling tickets Service Now tool & HPSM Tools
- Responding end user calls on mail and calls
- Taking remote and resolve the application related issues
- Updating the information on ticketing tools
- Assigning calls to engineers
- Follow up with engineers and users and get the updates to close the calls
Skills: Windows Support, Active Directory, Hardware Troubleshooting, Networking Basics, ticketing systems , Remote Support
Experience: 2.00-3.00 Years
📌 Opening For Desktop Support Engineer (Mumbai)
🏢 Aforeserve
📍 Mumbai