Opening For Desktop Support Engineer (Mumbai)

Opening For Desktop Support Engineer (Mumbai)

07 Aug
|
Aforeserve
|
Mumbai

07 Aug

Aforeserve

Mumbai

Role & responsibilities

- Handling tickets Service Now tool & HPSM Tools
- Responding end user calls on mail and calls
- Taking remote and resolve the application related issues
- Updating the information on ticketing tools
- Assigning calls to engineers
- Follow up with engineers and users and get the updates to close the calls

Skills: Windows Support, Active Directory, Hardware Troubleshooting, Networking Basics, ticketing systems , Remote Support

Experience: 2.00-3.00 Years

📌 Opening For Desktop Support Engineer (Mumbai)
🏢 Aforeserve
📍 Mumbai

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