Job description

- Oversee the execution of power quality services and projects, ensuring they are completed on time, within budget, and meet quality standards and customer expectations.
- Develop detailed project plans, timelines, and resource allocation strategies.
- Monitor project progress and provide regular updates to senior management.
- Identify and mitigate potential risks and issues that may impact project timelines or quality.

Team Coordination:

- Coordinate activities between vendors and our regional teams to ensure seamless project execution.
- Facilitate effective communication and collaboration among project stakeholders.
- Provide guidance and support to regional teams to resolve technical and operational challenges.

After Sales Service Support:

- Develop and implement after-sales service strategies to ensure high customer satisfaction.
- Monitor and manage after-sales service activities, including maintenance, troubleshooting, and customer support.




- Ensure timely resolution of customer issues and complaints.
- Establish and maintain solid relationships with customers to understand their needs and expectations.

Quality Assurance:

- Ensure that all projects adhere to quality standards and regulatory requirements.
- Conduct regular quality audits and inspections to identify areas for improvement.
- Implement corrective actions to address quality issues and prevent recurrence.

Reporting and Documentation:

- Maintain comprehensive project documentation, including project plans, progress reports, and service records.
- Prepare and present regular reports on project status, after-sales service activities, and customer feedback.
- Ensure accurate and timely documentation of all project-related activities.

Skills: Customer Support, Resource Allocation, Project Management

Experience: 5.00-11.00 Years

📌 Manager - Power Quality Projects (Bengaluru)
🏢 Yokogawa
📍 Bengaluru