07 Aug
|
Whisk Software Private
|
Bengaluru
07 Aug
Whisk Software Private
Bengaluru
Job description
About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills. After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.
- Key Responsibilities:
- Participate in lead generation Through Calling at least 100Calls Per Day , client acquisition, and retention activities.
- Assist customers by responding to inquiries and providing information about products and services.
- Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
- Participate in various customer service initiatives, improving customer satisfaction and loyalty.
- Learn and support the implementation of customer feedback mechanisms to enhance service quality.
- Collaborate with team members to improve overall service efficiency and meet customer expectations.
- Gain exposure to financial products and services, assisting customers with their requirements.
- Develop strong communication and problem-solving skills through direct customer interaction.
Eligibility Criteria:
- Graduation (any discipline) from a recognized university.
- Freshers who have completed their graduation between 2020 and 2025.
- Strong communication skills and a customer-oriented approach.
- Ability to work in a quick-paced environment with excellent problem-solving abilities.
- Positive attitude and a desire to learn and grow within the organization.
- Team player with a collaborative mindset.
Training and Certification:
- Comprehensive on-the-job training with government certification.
- Hands-on experience in customer care and relationship management.
- Development of core skills such as communication, problem resolution, and customer handling.
Growth and Career Opportunities:
- On successful completion of the 6-month internship, you will be promoted to Customer Care Executive
- Opportunities for further growth within the organization based on individual performance.
- Clear career progression path with competitive compensation and performance-based incentives.
Salary Structure:
- Stipend Based 10-12k Per Month Duration 6 months hence promoted as CCE On-roll Up to 3,00,000 per annum (inclusive of base salary and performance-based variables).
- Attractive variable pay based on individual and team performance.
Why Join Us
- Government-certified on-the-job training that enhances your professional skillset.
- A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
- Excellent career growth opportunities in a leading organization with a proven track record.
- Performance-driven rewards and incentives that encourage and recognize your contributions.
Skills: Customer Support
Experience: 0.00-0.00 Years
📌 Customer Care Executive (Bengaluru)
🏢 Whisk Software Private
📍 Bengaluru