Walk-in At HCLTech For OTC Collections _Chennai

Start Date

Starts Immediately

CTC (ANNUAL)

Market-competitive salary Competitive salary

Experience

1 year(s)

1 year(s)

Apply By

Not Provided

Posted few hours ago

Job

Be an early applicant

About the job

We are hiring experienced professionals for OTC Collections(Voice)

Designation : Senior Process Associate

No Of Position s: 10

Experience : 1 4 Years (Relevant OTC Collections Experience Mandatory)

Work Location : Chennai

Shift : US shift

HR Contacts - Yuvapriya

Date: 6th Aug 26(Thursday)

Time: 10:00 AM to 1:00 PM

Venue: HCLTech, Tower 4, ELCOT Special Economic Zone (SEZ), 602/3 & 138,

Sholinganallur - Medavakkam High Road,

Chennai, Tamil Nadu - 600119,

Key Responsibilities

Manage complex and highprofile accounts using defined collection strategies

Own and control aged receivables as per SLAs and performance metrics

Implement and remove service stops as per process guidelines

Review UMCC and onaccount payments in line with ICMP standards

Identify potential writeoffs and support aged debt clearance

Drive quarterly and monthly debt & cash target achievements

Execute endtoend dunning processes and handle legal escalations

Identify and support continuous process and system improvements

Collaborate with administrators and team leads to close knowledge gaps

Lead and support new process implementations

Ensure strict adherence to bestinclass collection standards.

Background & Qualifications

Minimum 1 year of experience in OTC Collections (Mandatory)

Finance background preferred

(B.Com / MBA Finance will be an advantage)





Excellent verbal and written communication skills

Willingness to work in night shifts

Proven track record of meeting targets and SLAs

Strong working knowledge of MS Office

Customerfocused mindset with strong negotiation skills

Analytical thinking and problemsolving capability

Exposure to project methodology is a plus

RoleSpecific Competencies

Fluent in English (verbal & written)

Resultdriven and selfmotivated

Strong learning orientation

Team player with the ability to work independently

Adaptable and flexible in a dynamic work environment

Excellent customer service and stakeholder management skills

Leadership and people management capabilities (for senior roles)

Important Note

Only candidates with OTC Collections experience are eligible

Immediate joiners or candidates with notice period of 30 days or less than can attend

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Walk-in At HCLTech For OTC Collections _Chennai (Chennai)
🏢 HCLTech
📍 Chennai