07 Aug
|
Nameless
|
Chennai
Role Overview
We are seeking an experienced WalkMe
Consultant with 3 to 5 years of relevant experience in Digital Adoption
Platforms (DAP), particularly WalkMe, and a strong background in SAP
implementations. The ideal candidate must be an SAP Certified Consultant with hands -on experience in designing, developing, and deploying WalkMe
solutions across SAP environments (SAP ECC / S/4HANA / SuccessFactors / Ariba,
etc.).
The role involves driving digital adoption.
Initiatives, improving user experience, and ensuring seamless system adoption
across enterprise SAP landscapes.
Key Responsibilities
- Design, build, and deploy WalkMe solutions including Smart
Walk -Thrus, Launchers, ShoutOuts, SmartTips, and Surveys.
- Collaborate with SAP functional teams (MM, SD, FICO, Ariba,
SuccessFactors, etc.) to understand business processes and user pain
points.
- Implement WalkMe solutions within SAP environments such as:
- SAP S/4HANA
- SAP ECC
- SAP SuccessFactors
- SAP Ariba
- Conduct user journey mapping and digital adoption strategy
planning.
- Configure WalkMe Editor and manage deployments across
environments (Dev, QA, Prod).
- Perform testing, troubleshooting, and performance optimization
of WalkMe implementations.
- Analyze user behavior using WalkMe Insights and provide
actionable recommendations.
- Support change management and training initiatives during SAP roll outs and upgrades.
- Ensure governance, documentation, and best practices for WalkMe
content lifecycle management.
- Work closely with stakeholders including IT, business users,
and process owners.
Requirements
- 3 to 5 years of experience in WalkMe implementation and support.
- Valid SAP Certification
- SAP Certified - WalkMe Digital Adoption Consultant
- Hands -on experience in building complex Smart Walk -Thrus and automation flows.
- Robust experience working with SAP modules (MM, SD,
FICO, HCM, Ariba, etc.).
- Knowledge of HTML, CSS, and basic JavaScript (preferred).
- Experience in SAP Fiori applications and web -based SAP
interfaces.
- Experience working in Agile/Scrum environments.