The role will be responsible for ensuring timely order management , order processing, material availability, inventory accuracy, delivery tracking, invoice management, and issue resolution while collaborating with customers, suppliers, logistics, procurement, quality, and finance teams

Key Responsibilities:

- Process and manage customer orders, contracts, and purchase orders in SAP/ERP.
- Coordinate with suppliers to ensure timely material delivery and inventory availability.
- Monitor order status, deliveries, invoices, credit notes, and commercial claims.
- Resolve EDI and system-related issues and maintain accurate master data.
- Collaborate with cross-functional teams to ensure excellent customer service and operational efficiency..

Prefer candidates with :

- Qualification : Any degree ( Full time)
- Exp: 3 to 8 yrs
- Strong communication skills
- Experience in Customer Service, Order Management, Procurement, Supply Chain, or Logistics.
- Valuable knowledge of order-to-cash (O2C), procure-to-pay (P2P), inventory, and supply chain processes.
- Proficient in SAP
- Notice Period: 60 Days

📌 Customer Service Associate- Order Management & Supply Chain (Hyderabad)
🏢 AMS
📍 Hyderabad