Job Details

- Location: Jaipur, Rajasthan
- Working Schedule: Full-Time
- Work Arrangement: Hybrid
- Relocation Assistance Available: No

Job Responsibilities

- Review enrollment requests to ensure all required eligibility data is present to enable enrollment for all MetLife products
- Verify eligibility by researching within one or more applications including GroupFacts, UIS, CDF and CBS
- Input data manually into UIS and/or GroupFacts (keying both Core and VB products like Critical Illness, Aura, DLP, others)
- Respond to requestors in a timely manner within TAT
- Clearly & accurately respond to customers/Service teams beyond standard template text (follow up for missing data)
- Terminate employee enrollments
- Auditing to find keying discrepancies
- Partner with key stakeholders to assess root cause and resolve escalations
- Ensure SLAs are met
- Ensure compliance with internal policies and procedures, including security, data retention/ ILM and external regulations

Education, Technical Skills & Other Critical Requirement

Education

- Bachelor s degree preferred





Experience

- 1-2 years of experience performing manual data entry (Preferably in Insurance Industry)
- Customer service experience
- Business writing skills, including ability to write transparent, concise communications

Technical Skills

- Proficient knowledge of MS office - Excel, Word, Teams, Outlook
- Typing / data entry speed 30 wpm with 90% accuracy
- Deeper understanding of product eligibility verifications
- Analytical skills to assess eligibility & troubleshooting for solutions.

Other Skills

- Knowledge of Insurance principles in relation to the US Insurance industry
- Excellent communication (Written & Verbal) and comprehension skills

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr. Insurance Associate (Jaipur)
🏢 MetLife
📍 Jaipur