Role & responsibilities

- Conduct in-depth consultations with customers to assess financial responsibilities, dependents, liabilities, income profile, and long-term family goals
- Quantify the right level of protection using structured need-analysis, and recommend suitable term life plans from our multi-insurer panel based on customer fit not product push
- Lead conversations around education planning, rising education costs, inflation, and long-term financial protection with credibility and depth
- Handle complex cases independently: high sum assured, non-standard income profiles, self-employed customers, medical or financial underwriting complications, and existing-cover reviews
- Own the case end-to-end from first consultation through application, medicals, underwriting follow-up, and policy issuance — coordinating with insurer teams where required
- Manage objections and comparison conversations with confidence, using accurate product, CSR, and regulatory knowledge
- Consistently deliver against monthly advisory and conversion targets in a performance-driven setting
- Maintain detailed, accurate records of consultations,



customer insights, and outcomes in the CRM
- Support the quality bar of the team — share best practices, contribute to playbooks and objection-handling material, and mentor junior advisors where needed
- Give structured feedback to product and ops teams on customer patterns, drop-off reasons, and process friction
- Stay current on IRDAI regulations, insurer product changes, underwriting norms, and taxation as it applies to life insurance

Preferred candidate profile

- Experience with an insurer, broker, web aggregator, bank / NBFC distribution, or an insurance-tech platform in a term life advisory capacity
- IRDAI certification / licensing (or eligibility and willingness to obtain it) • Prior exposure to multi-insurer panels and comparison-based advisory • Experience mentoring or setting quality standards for junior advisors
- Familiarity with digital advisory workflows video / tele-consultations, CRM-led pipelines, WhatsApp-led follow-up

📌 Senior Term Insurance Advisor (Mumbai)
🏢 GrayQuest Finance
📍 Mumbai