Job Summary

As the Entra Apps Factory Shift Lead, you will lead on shift technical delivery for tenant to tenant transition of enterprise applications, app registrations and associated identity/access integrations that must be re established in the destination tenant. This discipline is core to successful workload migration because application authentication, authorisation, secrets/certificates and trust relationships must be recreated and validated to keep business services functioning through cutover waves. You will run a 24x7 factory model: managing backlogs, enforcing runbooks, coordinating with security/identity stakeholders and ensuring evidence capture for every app remediated.

Key Responsibilities

- Lead execution of Entra Apps migration/remediation runbooks during your shift, ensuring predictable throughput and quality gates.
- Own triage for application access failures post tenant transition (SSO misconfig, missing claims, certificate/secret issues, redirect URI mismatch, conditional access blocks).
- Coordinate recreation and validation of enterprise apps and app registrations in the target tenant, including keys/secrets/certs rotation and permissions re grant patterns where applicable.
- Manage cross tenant access considerations that support collaboration and transition states (where used), ensuring correct governance and safe configuration.
- Maintain shift backlog, prioritise by business criticality and cutover schedule and coordinate stakeholder validation where required.
- Drive evidence capture: configuration proof, test results, sign in validation, rollback notes and completion records suitable for audit/governance.
- Ensure operational handovers are crisp: open risks, high priority apps, dependencies and next actions clearly documented.




- Coordinate with Devices/Shared Data/Power Platform/Power BI teams to resolve identity and app dependencies impacting wave execution.
- Drive continuous improvement of runbooks, templates and test scripts to reduce time per app and minimise repeat defects.
- Escalate complex vendor application issues with complete diagnostic evidence and clear business impact.

Who You Are

Must Have (or equivalent experience):

- Delivered production tenant to tenant Entra Apps remediation (enterprise apps/app registrations) in your specialism, including cutover validation.
- Strong hands on expertise with Microsoft Entra ID application constructs: enterprise applications, app registrations, service principals, permissions consent and token/claim concepts.
- Strong experience with secrets/certificates lifecycle, rotation planning and secure handling practices.
- Experience working with conditional access and cross tenant access settings where relevant and understanding how these can block or permit access during transition phases.
- Proven runbook discipline and evidence capture practice; comfortable operating in audited environments.
- Ability to lead delivery in a 24x7 three shift model, including formal handovers and accountable shift outcomes.

Good to Have:

- SC 300 certification (or equivalent) and/or MS 102.
- Microsoft Graph/PowerShell automation experience to accelerate inventory, recreation templates and validation checks.
- Experience with SSO standards and patterns (SAML/OIDC/OAuth) and federated integrations with third party SaaS vendors.




- Experience working with multi tenant organisations/collaboration constructs (B2B settings, controlled cross tenant relationships).
- Solid security mindset: least privilege, access reviews and configuration drift control.

Interpersonal & Consulting Skills

- Structured, evidence driven leadership: avoids guesswork and enforces repeatability.
- Confident communicator with technical and non technical stakeholders; explains risk/impact clearly.
- Coaches engineers into consistent execution and strong operational habits (tickets, proof, testing).
- Calm under pressure during cutovers; leads triage with discipline and prioritisation.
- Strong dependency management behaviours; proactively removes blockers across disciplines.
- Treats application owners and business teams professionally; sets expectations and drives timely validation.

Typical Deliverables / KPIs

- Throughput: apps remediated/tested per shift vs plan.
- Defect rate: percentage of apps requiring rework after first validation.
- MTTR: time to restore access for critical apps during wave cutovers.
- Evidence capture: completeness of configuration proof and validation artefacts per app.
- SLA: cutover readiness achieved on time; escalations raised early with sufficient evidence.

Shift / Working Pattern Notes

This role operates within a three shift 24x7 Factory model. The specific rota will be confirmed, but shift handovers are mandatory and performance is measured on shift outcomes. Peak cutover windows may require schedule flexibility.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Technical Consultant - Shift Lead (Noida)
🏢 Kyndryl
📍 Noida