- Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLAs, contacts and events count, AHT, ToT, etc,).
- Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach.
- Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes.
- Lead the solution reviews and obtain approvals from key stakeholders prior to submission.
- Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW

- Bachelors degree in business, finance, or technology or equivalent

- Strong English language skills are mandatory

- 8+ years experience in End User Managed Services/ Digital Workplace Services (e.g.



End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration) with 2-3 years presales solution architect experience preferred

- Has a positive understanding of competitive landscape, products and/or services

- Excellent communication, analytical and troubleshooting skills

- Experience in pre-sales solution design for end user services, proposal development, design review design trade off decisions, winning theme development, and presentation skills

- Experience developing cost/benefit analysis and determining the risk associated with a given solution

📌 Principal Presales Solution Architect - Digital Workplace (Hyderabad)
🏢 Unisys
📍 Hyderabad