Dear Candidate,

Job Name :Cluster Head

Product: Sustainable Livelihood Initiative - SLI /Micro Finance

Location: Ahmedabad & Surat

Role & responsibilities

Identify and initiate new business areas/ opportunities within the given geography (cluster area) so that Business objectives are achieved.

- Building Portfolio (to achieve Disbursement and POS budget) as per business mandate and Budget assigned

- Regular Follow up and repayment monitoring to ensure portfolio growth and quality management as per laid down process
- To ensure business profitability Cost reduction and building profitability.

Business (both asset and liability) development in the given cluster comprises with 5-12 reporting RMs.

Client - Delivering unmatched customer service; environmental related Problem Solving





- Monitoring the performance of the reporting RMs and Field officers; Ensuring staff Productivity of both RM and Field officers.
- RM/FO staff - On the Job Training

- Implementation of system based process and monitoring, Automation, technological up gradation as per the banks guidelines.
- Fraud Investigation- Business setting check & Monitoring on process and reduction in deviations

Preferred candidate profile

7- 8 years of experience in banking / microfinance industry, handling loans, client management and Team Handling experience.

Please share resume on [email protected] & [email protected]

Regards,

Krina Pandya

HDFC Bank - Human Resource

📌 Hiring Cluster Head SLI_ Hdfc Bank (Ahmedabad)
🏢 HDFC Bank
📍 Ahmedabad