Role & responsibilities

- Own the commercial front-end of the order cycle: receive customer purchase orders, verify prices/terms against quotations, enter confirmed orders into the ERP, and communicate expected timelines to the customer.
- Hand off confirmed orders to the Operations Manager for stock allocation, warehouse release and dispatch (fulfilment back-end), and relay any delivery updates back to the customer.
- Prepare and send quotations, proforma invoices and order acknowledgements to customers, targeting a quotation turnaround time (TAT) of under 4 working hours.
- Act as the central point of contact for customer queries on pricing, availability, delivery status and documentation.
- Maintain and update price lists, customer master data and product availability information.
- Coordinate with the purchase team for stock procurement against customer orders.




- Track pending orders, backlogs and deliveries, and proactively update customers and sales team.
- Prepare daily/weekly/monthly sales MIS, order status and pipeline reports.
- Support the sales team with samples, datasheets, catalogs and follow-ups.
- Coordinate with finance for invoicing, payment follow-up and C-forms/GST documentation

Preferred candidate profile

- Strong coordination and follow-up skills
- Proficiency in MS Excel and ERP/CRM systems
- Valuable written and verbal communication
- Customer-service orientation
- Attention to detail and accuracy in documentation
- Ability to multitask and work under deadlines

📌 Sales Coordinator & Administrator (Bengaluru)
🏢 Netport Systems
📍 Bengaluru